Account Executive / Assistant Content Editor

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The London Office

Based in the heart of Soho, BBH London is a vibrant hub of creativity, where the Black Sheep was first born. Today we are home to over 400 BBHers across our different specialisms, all connected by one culture.

There is no "one size fits all" at BBH. We believe in the power of difference to make a difference. If you surprise people, then they’ll sit up. If you speak a different language to everyone else, then they’ll listen. If you craft your message with love and originality, then that message will land harder. If you give people something useful that makes their lives a little bit better, then they’ll thank you. Everything we do is born out of the pursuit of difference. We fill our building with people who are different. We like to work with people who are different.

Our enduring commitment to difference is best embodied by The Black Sheep. It represents our businesses, our culture, and the people who work here.

The Summary

Account Executives are the foundations of our account teams. They create an effective working environment without which the teams and the agency cannot function.

They are the person the team looks to get stuff sorted – to get everyone in the right place at the right time, to be that supportive crutch for their teams, to know what’s going on and to be one step ahead.

This requires optimism and enthusiasm, speed and reliability, an obsessive attention to detail and the confidence to take the initiative.

The Account Executive is a true apprentice – learning by doing, but also observing and assimilating the very best practice of the people around them, and asking questions to progress from executing to managing.

The second string to the Account Executive’s bow is assisting the Content Manager. They will help oversee the production and publishing of engaging content on the clients’ website. Working with the client briefs you will assist in the planning and execution of a variety of tasks that will be launched across the website in a timely manner. They will become a gate keeper for the website by becoming a knowledge hub for how the site works and the components available. Working with the Content Manager the content will be best in class and provide an optimum experience for customer across all devices.

The Craft Skills

Client Love

• Builds strong client relationships to ensure we can pull strings behind the scenes.
• Demonstrates gold standard service for our clients.
• Constantly considering the small details that make for a better working environment.

Commercial Accumen

• Shares key commercial data and business info with team.
• Owns T&E budgets.

Ways Of Working Brilliance

• Owns Status document.
• Keeps FAST docs up-to-date.
• Keeps track of team resourcing.
• Facilitates and organises team way of working.
• Champions new and different ways of working.
• Actively learns through doing, through observing and through sharing with peers and beyond.
• Proofs all work leaving the building to ensure a constant high standard.

Team Excellence

• Acts as team co-ordinator, maintaining communication.
• Keeps team up to date with key competitor info & comms, and any other relevant creative inspiration.
• Schedules and manages meetings for team, getting the right people in the right place at the right time.

The Content

• Assist the content manager with various key updates to the client’s website through a Content Management System (CMS).
• Make sure the site is kept up to date with best practice principles – load speeds, file sizes, SEO and adheres to the design and brand guidelines.
• Attention to detail is key when testing all content changes across devices and browsers.
Track job tickets and update status report.



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BBH Global

60 Kingly Street
London W1B 5DS
United Kingdom

New Business
>& General Enquiries

Tim Harvey

Global Business Development Director
+1 (323) 204 0160

Isobel Thomas

Global Communications Director
+44 7931 553 577